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Delivery Time: 1- 48 hours

Submit your Order if your device has App for unlock and only locked to Metro PCS. Supports all latest models by Metro PCS or any model that is supported via App.Since it will be unlocked remotely by server and the code is not provided in this service.Once the unlock request is processed, you'll need to:

  1. Make sure you have an active data connection via 3G/4G/LTE or Wi-Fi.
  2. From the Application list, tap Device Unlock. (Note: The application may be located in the MetroPCS folder.)
  3. Tap Continue.
  4. Choose the Permanent Unlock type:
  5. If successful, restart the device to apply the settings.

All you need is an Android device that supports the Mobile Device Unlock app: ( Including all latest models of 2016 )

  • Alcatel One Touch Fierce XL (OT-5054N),
  • HTC Desire 626s,
  • Kyocera Hydro ELITE (C6740),
  • LG Leon 4G LTE (MS345),
  • LG G Stylo (MS631),
  • Samsung Galaxy Core Prime (SM-G360T1),
  • Samsung Galaxy Grand Prime (SM-G530T1),
  • ZTE Obsidian (Z820)



Before you order, be sure that your phone is using "Device Unlock APP" to unlock the phone. If you insert an unauthorized sim card into the phone and the phone is asking for "Network Unlock PIN" or "Service Provider" code, DO NOT order this tool. This tool is only for phone model that using "Device Unlock APP" to unlock the phone.


It's mandatory with "MetroPCS Device Unlock App" Service to check BEFORE placing your order that your phone show "Not Eligible for Unlock" error. 
If instead you have the error "Server not responding" this mean your phone is not even able to communicate with MetroPCS Server (Communication Error) 

You need to fix this problem before ordering since we do not accept complaint / refund request about this specific error. 

However we do have some tips to get rid of this error: 

1 - Make sure you use the original Stock ROM from MetroPCS since it will not work if you flash your phone with any custom Firmware from T-Mobile, CyanogenMod, or even an Unbranded ROM. 
2 - However make sure you're using the last version of MetroPCS Firmware for your Cell phone. 
3 - Finally (after upgrade) perform a Hard Reset on your Cell phone 
4 - Turn off 3G/LTE and force the use of a local WiFi Hotspot. 
5 - Make sure you use home Wifi (and not a public/company WiFi since they might use firewall, vpn, etc... that will cause trouble with communications) 

If none of these recommendations work for you, then we don't have any solution. 
If you find a way to fix this problem with another method, please let us now so we can better help our community.

  • Delivery Times and Cancellation

    All unlock codes and unlock confirmations are sent by email to the email address that the customer enters on the order form. Delivery times shown on the website are guidelines only, based on averag...

    Delivery Times and Cancellation
  • Refunds

    Refunds If no unlock code is found for a particular phone, a refund will be processed within 24 hours of us becoming aware that no code is available. All refunds can take around 7 days to appear in...

  • Fraud Protection

    As a result of the so many fraudulent orders that we receive each day, it is imperative that we take all necessary measures to minimize credit card fraud. Therefore, we reserve the right to refuse ...

    Fraud Protection


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